Shipping Policy

At CARV., we are pleased to offer free worldwide shipping on all orders.

We work carefully to ensure that every order is processed and shipped with attention to detail. Please review the information below for our current shipping timeline and policy details.

1. Shipping Coverage

We currently offer worldwide shipping.

If, for any reason, we are unable to deliver to your location after an order is placed, we will contact you as soon as possible.

2. Shipping Fee

Free shipping worldwide is provided on all orders.
No minimum spend is required.

3. Processing Time

Orders are typically processed within 1–3 business days after payment is confirmed.

Please note:

  • Processing times may be slightly longer during peak periods, promotional events, public holidays, or new collection launches.
  • Orders placed on weekends or public holidays will be processed on the next business day.

4. Estimated Delivery Time

Estimated delivery time is 7–18 business days after dispatch.

Please note that delivery times are estimates only and may vary depending on:

  • destination country or region
  • customs clearance procedures
  • local courier operations
  • seasonal shipping volume or unexpected delays

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, where available.

Please allow a short period for tracking updates to appear after dispatch.

6. Customs, Duties and Taxes

For international orders, customs duties, import taxes, or other local charges may apply depending on your country’s regulations.

These charges, if incurred, are the responsibility of the customer.

We recommend checking with your local customs office for further information before placing your order.

7. Incorrect Address Information

Please ensure that your shipping address is complete and accurate at checkout.

CARV. is not responsible for delays, failed deliveries, or additional costs caused by incorrect or incomplete shipping information submitted by the customer.

8. Lost, Delayed or Stolen Parcels

If your parcel is significantly delayed, lost in transit, or marked as delivered but cannot be located, please contact us as soon as possible at:

hello@carvjewellery.com

We will do our best to assist you in working with the shipping carrier to resolve the issue.

9. Delivery Delays

While we aim to deliver within the estimated timeframe, delays may occasionally occur due to factors beyond our control, including courier disruptions, customs inspections, severe weather, or high shipping volumes.

We appreciate your patience and understanding in such cases.

10. Contact Us

If you have any questions regarding shipping or delivery, please contact us at:

hello@carvjewellery.com