Terms of Service
Welcome to CARV.. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting our website or purchasing from us, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our website or services.
1. General Information
This website is operated by CARV.. Throughout the site, the terms “we”, “us”, and “our” refer to CARV.
We reserve the right to update, change, or replace any part of these Terms at any time by posting updates on this page. It is your responsibility to review this page periodically for changes.
2. Eligibility to Use Our Website
By using this website, you confirm that:
- you are at least the age of majority in your jurisdiction, or
- you are using this website under the supervision of a parent or legal guardian
You agree not to use our products or services for any unlawful or unauthorized purpose.
3. Product Information
We make every effort to display our products, descriptions, colours, materials, and details as accurately as possible. However, we do not guarantee that product images, colours, or screen displays will be completely accurate on all devices.
Because many of our products are handcrafted or design-led pieces, slight variations in finish, texture, dimensions, or appearance may occur and do not necessarily constitute defects.
4. Orders and Acceptance
All orders placed through our website are subject to acceptance and availability.
We reserve the right to refuse, cancel, or limit any order at our sole discretion, including but not limited to cases involving:
- suspected fraud or unauthorized transactions
- inaccuracies in pricing or product information
- product unavailability
- issues identified with billing, payment, or shipping details
If your order is cancelled after payment has been made, we will issue a refund to the original payment method where applicable.
5. Pricing and Payment
All prices displayed on our website are shown in the applicable currency selected or displayed for your market.
We reserve the right to change prices at any time without prior notice.
Payment must be received in full before an order is processed and shipped. We accept payment methods made available at checkout.
6. Shipping and Delivery
We offer shipping in accordance with our Shipping Policy.
Delivery timeframes provided on our website are estimates only and are not guaranteed. We are not responsible for delays caused by customs, courier disruptions, weather, public holidays, or other circumstances beyond our reasonable control.
Risk of loss or damage to products passes to you upon delivery to the shipping address provided in your order.
7. Returns and Exchanges
Returns and exchanges are subject to our Returns & Exchanges Policy.
Please review our policy carefully before placing an order. Certain items may be non-returnable or non-exchangeable, including earrings and sale items, as stated in our policy.
8. Accuracy of Billing and Account Information
You agree to provide current, complete, and accurate purchase and account information for all transactions made on our website.
You agree to promptly update your account and other information, including your email address, billing details, and shipping address, so that we can complete your transactions and contact you if needed.
9. Intellectual Property
All content on this website, including but not limited to text, images, graphics, logos, product names, branding, designs, layout, and website content, is the property of CARV. or its content suppliers and is protected by applicable intellectual property laws.
You may not reproduce, copy, distribute, modify, publish, sell, or exploit any part of this website or its content without our prior written permission.
10. Prohibited Uses
You may not use our website or content:
- for any unlawful purpose
- to violate any laws or regulations
- to infringe upon our intellectual property rights or the rights of others
- to transmit malicious code, viruses, or harmful software
- to collect or track the personal information of others without authorization
- to interfere with or bypass the security features of the website
We reserve the right to terminate your use of our services for violating any prohibited use.
11. Third-Party Services and Links
Certain content, tools, or services available through our website may include materials or links provided by third parties.
We are not responsible for examining or evaluating the content, accuracy, or practices of third-party websites or services, and we do not warrant and will not have any liability for any third-party materials, websites, or services.
12. Disclaimer of Warranties
Our website and all products and services are provided on an “as is” and “as available” basis, to the fullest extent permitted by law.
We do not guarantee that:
- the website will be uninterrupted, timely, secure, or error-free
- the results obtained from using the website will be accurate or reliable
- any errors in the service will be corrected
To the extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
13. Limitation of Liability
To the fullest extent permitted by law, CARV., its directors, officers, employees, affiliates, agents, contractors, suppliers, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of any products.
Nothing in these Terms excludes or limits any rights that cannot be excluded under applicable consumer law.
14. Indemnification
You agree to indemnify, defend, and hold harmless CARV. and its affiliates, directors, officers, employees, agents, and service providers from any claim, demand, liability, loss, or expense, including reasonable legal fees, arising out of your breach of these Terms or your violation of any law or the rights of a third party.
15. Privacy
Your submission of personal information through the store is governed by our Privacy Policy.
16. Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms without affecting the validity of the remaining provisions.
17. Termination
We may terminate or suspend your access to our website or services at any time, without notice, if we reasonably believe you have violated these Terms.
The obligations and liabilities incurred prior to termination shall survive termination where applicable.
18. Governing Law
These Terms and any separate agreements through which we provide you services shall be governed by and construed in accordance with the laws applicable in Australia, unless otherwise required by mandatory local consumer protections.
19. Contact Information
Questions about the Terms of Service should be sent to: